Sell on chat without the chaos.
Your Instagram and WhatsApp shop, with an Arabic bot that takes orders while you sleep.
What you get
Unified inbox
Every customer conversation in one shared inbox. Add notes, tags and photos, use quick replies, and assign chats to the right person on your team.
Chat ordering bot
Customers browse products, add to cart and confirm orders with simple tap buttons. The bot understands Arabic dialects and English and hands over to a person when needed.
Products and stock
Add products with photos, prices and stock levels. Publish or hide any product with one switch, and the bot never sells what you do not have.
Orders and delivery
Set your delivery zones and fees, and accept cash on delivery or CliQ. Customers get a message when their order is confirmed, on the way and delivered.
Customers
Every customer gets a profile with their orders, chats and loyalty points. See who buys most and who has not ordered in a while.
Promotions and campaigns
Create offers and send campaigns to customers who agreed to receive them. Ask for a rating after delivery to learn what customers think.
Team and roles
Invite your team as owner, admin or agent. Each person sees the chats and tools that fit their role.
Mobile app
Install Tovvana on your phone from the browser and get a push notification for each new chat and order. A full mobile layout, made for one hand.
See how Tovvana fits your business
Compare plans or book a short demo with our team.